FAQs

FAQ

1. How long does shipping take?

  • Standard: 5–10 days | Expedited: 2–5 days | Express: 1–3 days
    Orders process in 1–3 business days. Tracking included.

2. Do you ship internationally?
Yes! Duties & taxes are the buyer’s responsibility.

3. Can I return or exchange an item?

  • Returns accepted within 30 days in original condition.

  • Damaged or defective? Contact us with photos — we’ll replace or refund.

4. How do I track my order?
You’ll get a tracking number via email once your order ships.

5. Can I cancel or change my order?
Only before it ships. Email support@alteregotech.com ASAP.

6. Need help or have questions?
Email support@alteregotech.com or join our Discord for tips, advice, and community support.

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